How long does processing take?
Each order is professionally prepared before shipment to ensure it meets our quality standards. Processing times may vary depending on product availability and order volume. Once your order has shipped, you’ll receive tracking information via email.
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Can I color or style the hair?
Our collections can be professionally styled with heat. Any coloring or chemical processing should be performed by a licensed professional to help preserve the quality and longevity of the hair.
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How many bundles do I need?
18–22 inches: We recommend 3 bundles for a full install.
24 inches and longer: We recommend 4 bundles for the fullest, most luxurious result.
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Do you offer HD Closures?
Yes. Our premium HD 2×6 Closures are available as an optional add-on to create a seamless, natural-looking finish.
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What is your return policy?
Due to the hygienic nature of our products and our commitment to quality assurance, all sales are final.
La Reina Label does not accept returns, refunds, exchanges, or cancellations once an order has been placed.
By completing your purchase, you acknowledge that you have read, understood, and agreed to our Terms & Conditions, including our No Refund Policy.
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Can I cancel or modify my order?
Orders begin processing shortly after they are placed. For this reason, we cannot guarantee modifications or cancellations once an order has been submitted.
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Do you ship internationally?
Yes. We proudly ship worldwide so women everywhere can experience the La Reina Label standard.
International orders are professionally prepared and typically arrive within 7–15 business days after shipment, depending on your destination and local customs processing.
Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
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Still Have Questions?
Our team is here to help.
Contact Us